2010 Summer Promotion

2010 Summer Promotion for First Time Boarders

From 1 August 2010 to 31 December 2010, we will offer a first night free for all new customers.

Terms and conditions for this promotion include:
1) You must be boarding with us for the first time.
2) Check in time for the night is after 7.30pm (after our and the dog's dinner time)
3) Booking must be done at least 3 days in advance.
4) All existing boarding rates prevail.
5) Your boarding pet can be dogs, small animals and terrapins/tortoise.
6) As always, we have always had the policy of not accepting unsterilized male dogs.

Side note:
Prevailing rates for dogs:
$15/day for boarding more than 10 days for up to 14 days
$17/day for boarding 4 to 10 days
$20/day for 1 to 3 days
$10/day for day care, up to 14h per day

For other pet animals (rabbits, guinea pigs, hamsters, tortoise, terrapins etc), please contact me at 98240115 for prevailing rates.

Yours sincerely,
Rachel

August 2010: This Summer

This Summer 2010, we have changed a new blog design! All facts and boarding details remain the same though. Please take some time to view the details and hopefully they will answer some of the more frequently asked questions.

More updates:
We are a small scale home business and mostly we do business with the regulars. Sometimes the satisfied regulars refer their friends to us and this is how we operate (the tech savvy age is not so suitable for us yet, so no twitter or facebook networking, just traditional word of mouth).
So if by chance you came to know of us on dog forums or 88DB where we used to advertise when we first started out, please take note that the email address has changed to rachels.pooch@gmail.com. My handphone number remains the same: 98240115 I would suggest contacting me via my handphone as it is most likely to reach me fastest. Please leave a message and preferably your email address so that I can email you our boarding checklist if you wish to board your dogs.

Next:
Some pet owners have feedback to me that I seldom answer my phone or return emails. The reason is simple. These contacts have been advertised online and I have as a result received numerous unknown calls and spam emails. As a result, I seldom answer my phone if I see a strange number and most emails get directed to the spam inbox. The new gmail account is better so please email there! Remember to leave a name (either yours or your lovely pet dog's!) so that we know who we are talking to!

Lastly, boarding rates remain the same! We didn't see the need to increase it or apply a 7% GST so don't worry. No matter what, drop us an email and we will quote you the rate for your intended period of stay!

Thank you!

Yours sincerely,
Rachel and family
woof!

Money Matters

Now for the money matters:
Note: All rates are revisable :)

Currently Rates are at:
a) Dogs:
$15/day for boarding more than 10 days for up to 14 days
$17/day for boarding 4 to 10 days
$20/day for 1 to 3 days
$10/day for day care, up to 14h per day

For other pet animals (rabbits, guinea pigs, hamsters, tortoise, terrapins etc), please contact me at 98240115 for prevailing rates.

b) Small animals:
Include Rabbits, Guinea Pigs, Hamsters, Chinchillas.
For other exotic animals, please contact us. We regret if we may reject your pet if we feel we are unable to take care of it properly or if our home environment is not suitable for your pet.

c) Terrapins/Tortoise
Depends on size of pet (as it will affect the amount of water needed to maintain the hygiene of the living environment of the pet. Email or sms us for a quote.)

Here, we believe in transparency when it comes to money.
For long term boarding, please check availability and rates. Thank you.

Pet Boarding This Holiday Season

Dear Visitors and Customers,

Thank you for your continuous support in us. We are available this holiday season once more to take care of your pets.

Please take a look at the house rules before boarding.
Do note that vacancies for dogs are filling up fast due to a limited number of pooches we take in at each period of time.

Due to a surge in requests recently, we will not be providing pre-boarding visits at our place in order to protect the privacy of all humans and dogs in our house. I hope you will understand. But we do have a good reputation.

If there are any enquires, feel free to drop an email to rachels.pooch@gmail.com. We will revert within 2 days. If there have been any emails that were not replied, I apologize sincerely.

In addition, we have received many enquires about boarding during the CNY. I'm sorry but we will not be operating during that festival. =)

Thank you!

Happy holidays,
Rachel, family & Fluffy our resident dog.

Change of Email Address

Dear Visitors,

Please note a change in email address.

Email or forward your inquiries on dog boarding to the following email: rachels.pooch@gmail.com (rachels DOT pooch AT gmail DOT com)

We are open for dog boarding during this holiday period.

Please take some time to read the stated house rules.

Thank you and we look forward to seeing you!

Yours sincerely,
Rachel and family
May 2009

Announcement

Dear visitors,

I have problem accessing to my Hotmail currently. All bookings made for December should already be confirmed earlier.
We are currently unable to accept any new bookings until further notice.
Should you have any enquiries, please leave me an email and I will read it when Hotmail is up again.

Thank you!

Yours sincerely,
Rachel

Announcement- End of HouseKeeping

Announcement
End of Summer's HouseKeeping
Start of Autumn Season

Dear all,

We have come to the end of our housekeeping and we're once again open for the autumn =)

1) The summer package is no longer in effect.

2) For all bookings made on 9 Sep 2008 and after, the rate is back to the Usual Rate. (last updated on 30 Sep 2008)

3) All house rules still applicable. Please take a minute to read through!

For bookings and enquires, please email xuanxuan009@hotmail.com

Thank you!

Regards,
Rachel and family.